We have all offices over the world
If you are looking for the chance to enhance and develop your career within a fast
growing and innovative company, the Novox could be the place for you.
Global group profile
- Group capital : €300.000.000
- Languages spoken : 9
- Years of experience : 6 years
- Global offices : 8
- Contact : careers@novoxfx.com
- We are hiring: Send your CV
- Follow us on:
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London
Office
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Sydney
Office
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Shanghai
Office
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Limassol
Office
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Bangkok
Office
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Ho Chi Minh
Office
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Saint Vincent
Office
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Kuala Lumpur
Office
Expand your career
Whether you enjoy working in emerging or established markets we have opportunities for
you to develop your career with us.
- Customer
support - Digital
marketing - Business
development
Competitive remuneration package
Ongoing professional and
personal developmentOpportunities for
career progressionGroup medical
scheme
Our certificates
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RG146
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CFA
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CPA
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CFP
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DFP
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FRM
Work hard play hard.
See how we play
Join Us
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Senior Business Development Manager
- Scope of responsibility
- Determine sales goals and opinion leaders
- Introduce our products and services to new customers
- Perform regular market research
- Identify key markets and provide input
- Develop strategies for specific markets
- Plan webinars and promotions for target markets
- Maintain a good working relationship with existing and new customers
- Schedule meetings with existing and potential contacts
- Participate in major industry events
- Record business development activities
- Requirements (job requirements)
- Bachelor's degree in business administration or any other related field
- Fluent English, Arabic and French; any other language is an advantage
- Holding a similar position or serving as the regional director of the financial department for more than 2 years
- Computer knowledge with good working knowledge of Microsoft Office applications
- The ability to withstand pressure, continue to challenge, and adapt to changes
- Work overtime if necessary
- Maintain a proactive position in business operations
- The ability to travel is a must
- Benefits
- Competitive salary, including the thirteenth salary
- Relocation package (if applicable)
- Medical Insurance
- Discount cards for multiple services and products
- Indoor private gym
- Free cafeteria is provided indoors
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Marketing expert
- Scope of responsibility
- Brain brainstorming and come up with ideas for creative marketing activities
- Assist in outbound or inbound marketing activities
- Develop unique content for different marketing activities
- Copy, edit and proofread articles and other web content
- Write transcripts for company videos
- Undertake each task of the assigned marketing plan
- Bachelor's degree in marketing, communication, journalism or other related fields
- Computer knowledge with good working knowledge of Microsoft Office suite
- More than 1 year of marketing experience is an advantage
- Impressive writing and editing skills, able to adapt to the content style and tone of a specific audience
- Develop subject matter experts and create follower skills necessary to execute according to plan
- Able to identify new opportunities and take minimal guidance or supervision and take necessary actions
- A clear understanding of digital distribution channels and basic performance metrics
- Natural curiosity about how technology can assist users
- Computer knowledge with good working knowledge of Microsoft Office suite
- Requirements (job requirements)
- Bachelor's degree in marketing, communication, journalism or other related fields
- Computer knowledge with good working knowledge of Microsoft Office suite
- More than 1 year of marketing experience is an advantage
- Impressive writing and editing skills, able to adapt to the content style and tone of a specific audience
- Develop subject matter experts and create follower skills necessary to execute according to plan
- Able to identify new opportunities and take minimal guidance or supervision and take necessary actions
- A clear understanding of digital distribution channels and basic performance metrics
- Natural curiosity about how technology can assist users
- Computer knowledge with good working knowledge of Microsoft Office suite
- Performance
- Competitive salary package, including the 13th salary
- Medical and life insurance
- Free meals and drinks are provided in the on-site cafeteria
- Indoor gym with personal trainer
- Providence Fund
- Company discount cards for various products and services
- Medical and life insurance
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Customer Service
- Scope of responsibility
- Provide services and assistance to customers through real-time chat, email and phone
- By discovering problems, finding out the answers and guiding customers to take corrective measures, provide customers with corresponding answers
- Handle and resolve customer complaints
- Provide customers with information about company services and products
- Includes providing high-quality services and support in various fields, but not limited to system/technical failures, login/account problems, accounting (deposits and withdrawals) and overall transaction inquiries
- Equal attention is paid between company policy and customer decision-making interests, and problems should be handled in the best interests of customers and the company
- Inform customers of the company’s internal rules and procedures
- Further follow up on the progress of customer response
- During the night shift, the logistics department and the client accounting department should perform corresponding duties
- Update customer records in real time
- Must ensure that all duties performed in accordance with KYC, AML and prohibition of investigation and control
- Provide customer feedback on the efficiency of the service process
- Requirements (job requirements)
- University degree is the first choice, but it is not required
- Chinese nationality and proficient in English
- Have good computer knowledge and Microsoft Office applications. Typing speed is also fast
- Lively, cheerful, problem-solving skills and excellent communication skills
- Have knowledge and experience in other foreign exchange industry
- Able to work in shifts (00:00-08:00, 08:00-16:00, 16:00-00:00
- Performance
- 13 salary
- Providence Fund
- Medical Insurance
- Discount cards for multiple services and products
- Indoor private gym
- Free cafeteria is provided indoors